Privacy Policy
Connect Us Rx values privacy, security, and responsible operational standards. This Privacy Policy describes how information may be collected, used, stored, and protected when users access the Connect Us Rx platform, website, and related systems.
By using the platform, you consent to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on platform use, Connect Us Rx may collect:
Personal Information
- Name;
- Email address;
- Phone number;
- Professional credentials;
- Organization or provider information.
Operational and Technical Information
- Device information;
- Browser type;
- IP address;
- Access timestamps;
- Usage and interaction data;
- Workflow communication metadata.
Healthcare Workflow Information
Connect Us Rx may process workflow-related operational information necessary to support provider-pharmacy coordination systems and secure communication infrastructure.
The platform is designed to support operational workflow processes and not to independently provide medical care or clinical decision-making.
2. How Information Is Used
Information may be used to:
- Support platform functionality and workflow coordination;
- Facilitate secure communication processes;
- Improve workflow organization and operational consistency;
- Maintain compliance-focused infrastructure standards;
- Verify authorized access;
- Monitor platform security and system performance;
- Respond to support inquiries;
- Comply with applicable legal and regulatory obligations.
3. Data Security
Connect Us Rx implements reasonable technical, administrative, and operational safeguards designed to help protect information from unauthorized access, disclosure, misuse, or disruption.
While security measures are maintained, no system can guarantee absolute security.
4. Provider and Clinical Responsibility
Licensed healthcare providers remain independently responsible for:
- Clinical decisions;
- Prescription authorization;
- Patient treatment;
- Compliance with healthcare regulations and professional obligations.
Connect Us Rx does not make independent medical decisions or provide direct medical care.
5. Information Sharing
Connect Us Rx does not sell personal information.
Information may be shared when reasonably necessary with:
- Authorized healthcare providers;
- LegitScript-certified pharmacy partners;
- DEA-certified eRx workflow infrastructure providers;
- FDA-registered 503A or 503B facilities when applicable;
- Technology vendors or operational service providers supporting platform functionality;
- Regulatory authorities or legal entities when required by law.
All sharing activities are intended to support secure and compliant operational workflow processes.
6. Cookies and Analytics
The platform may use cookies, analytics tools, and similar technologies to:
- Improve user experience;
- Understand platform usage trends;
- Maintain security and operational performance.
Users may manage browser settings related to cookies where applicable.
7. Third-Party Services
The platform may include integrations or interactions with third-party systems or services.
Connect Us Rx is not responsible for the privacy practices, availability, or policies of third-party platforms.
Users should review applicable third-party privacy policies independently.
8. Data Retention
Information may be retained for operational, compliance, security, legal, or regulatory purposes as reasonably necessary.
Retention periods may vary depending on applicable obligations and platform requirements.
9. User Rights
Subject to applicable laws and regulations, users may have the right to:
- Request access to certain personal information;
- Request correction of inaccurate information;
- Request deletion where legally permissible;
- Request information regarding data handling practices.
Requests may be submitted using the contact information below.
10. Children’s Privacy
The platform is not intended for individuals under the age of 18.
Connect Us Rx does not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Connect Us Rx may update this Privacy Policy periodically to reflect operational, legal, regulatory, or platform changes.
Updated versions will be posted on this page with a revised effective date.